The LeapXpert Communications Platform
Messaging is the new email. LeapXpert is how enterprises make it a secure channel.
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The LeapXpert Solution
Your clients are on WhatsApp, iMessage, and more. LeapXpert empowers employees to meet them in their preferred channels, governed, secured, and compliant, with an intelligence layer that turns every conversation into an actionable business asset.
The LeapXpert Solution
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Enable
Messaging apps
Individual and group chats across channels
Individual, group, and broadcast messaging across WhatsApp, iMessage, WeChat, Signal, Telegram, SMS, RCS, and LINE, through native apps, Microsoft Teams, Leap Work, or WeCom.
Learn more about messaging apps
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Govern
Governance
Governance and security controls
Real-time policy enforcement, DLP, ethical walls, information barriers, anti-virus, and verifiable identity on both sides — the same controls IT enforces internally, now extended to consumer messaging.
View governance and security
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Capture
Recordkeeping & compliance
Capture and recordkeeping for compliance and data ownership
Tamper-evident records, full audit trail, legal hold, and eDiscovery readiness, exported directly to your archiving, surveillance, and eDiscovery systems.
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Understand
New: LeapXpert Signals
Surface signals that keep your business ahead
Compliance, cyber, and business signals aggregated across channels, teams, and clients. Emerging topics, trends, and custom signals, surfaced for managers and leadership.
View LeapXpert Signals -
Understand
Maxen: Client Intelligence
Client intelligence that drives every interaction
Context, history, themes, and risks for each client drawn from governed messaging. Better-prepared conversations, better-informed decisions.
View Maxen
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Act
Communication Workflows
Turn client communication into real-time workflows
Automate onboarding, follow-ups, notifications, and escalations directly on the messaging channels where conversations already happen. Every step recorded, every action defensible.
View workflows
Simplify client communication across messaging channels
FAQ
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What is The LeapXpert Communications Platform?
The LeapXpert Communications Platform enables, captures, and governs client conversations across consumer messaging channels, including WhatsApp, iMessage, SMS, RCS, Telegram, Signal, WeChat, and LINE, then applies communication intelligence and communication workflow automation on that data to extract insights, detect signals in real-time, and trigger business processes. The platform is used by hundreds of thousands of enterprise users in financial services, legal, public sector, and Fortune 500 enterprises.
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How can I use the LeapXpert platform?
Employees can communicate with clients from their corporate or personal phones. Clients use their preferred messaging app to reach their relationship manager.
- Communication can happen via consumer messengers or third-party apps like Microsoft Teams, Slack, and Leap Work.
- IT administrators can set governance and security policies to oversee all client communications.
- Every client conversation is captured in a structured, governed format — ready to feed analytics pipelines, AI models, and business applications, enriching every workflow with governed, first-hand client communication data.
- LeapXpert Intelligence — including Signals, Maxen, and raw data access — gives business leaders visibility into engagement trends, compliance and cyber risks, relationship health, and business momentum.
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How does LeapXpert support enterprise AI?
Most enterprises are building AI on incomplete communication data — client conversations happening on personal or corporate devices never reach the enterprise data layer. LeapXpert closes that gap: every conversation captured, structured, and owned by the enterprise before any model or agent touches it. LeapXpert makes governed messaging data accessible to the applications and AI agents enterprises are already building.
Get started with great industry solutions
Join hundreds of financial institutions already using LeapXpert