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Because companies in certain industries (particularly finance, insurance, law, and healthcare just to name a few) are subject to strict regulations, they are required to monitor and record many employee communications with clients and other external figures. These regulations are in place to protect clients, consumers, and investors against wrongdoing as well as to enable…
WhatsApp compliance archiving helps organizations comply with data retention laws, reduce costs, and protect critical information shared on the popular messaging app. It enables businesses to archive, store, and manage their WhatsApp conversations securely. Organizations may do this voluntarily or for compliance with data retention guidelines. How Does WhatsApp Compliance Archiving Work? WhatsApp compliance archiving…
With more than a billion monthly users, WeChat ranks as one of the top messaging apps in the world. It is most prevalent in China and other Asian markets but has also grown in popularity in the West. It is free to download and has been around for over a decade. Consequently, the company has…
Failure to properly archive WhatsApp messages led to $2 billion in fines for US banks on Wall Street. It also prompted the SEC to allege that some companies may have intentionally erased WhatsApp messages to hide information. Reports like these only further erode public trust in corporations and financial institutions. Automated archiving can help. So,…
WeCom is a business communication app popular in China and other Asian markets. It is less prevalent in the west and has faced severe negative feedback from users on the app stores for Google and the iPhone. Nevertheless, businesses continue to use it to communicate, especially with customers and business partners in Asia. Many companies…
What is Workplace Communication? Workplace communication refers to the internal conversations that employees have with each other in order to share information, ideas and knowledge. Workplace communication happens daily and using many different mediums, including face-to-face conversations, voice calls, e-mail, and other electronic messaging and meeting apps. What Are the Compliance Risks of Workplace Communication?…
What is Wealth Management? Wealth management is a comprehensive financial service that is typically offered to high net worth or affluent clients who are looking for a one-stop shop to manage all of their financial needs including investments, estate-planning, retirement-planning, tax advice and more. Wealth managers serve as consultants, working closely with their clients to…
WeChat is one of the more popular third-party messaging apps. In order for company employees to be able to communicate with clients using WeChat, they need to be able to capture and archive business-related communications in accordance with relevant laws and regulations. There are two main ways that companies can archive WeChat communications – either…
The United States Securities and Exchange Commission (SEC) recently fined 16 financial firms over $1 billion for failing to comply with regulations around capturing and retaining electronic messages using third-party messaging apps such as WhatsApp. What Actions Led to the WhatsApp Fines? Financial firms have long been governed by rules and regulations requiring them to…
Workplace messaging apps have transformed the way employees and contractors communicate within organizations. These apps make it easy to send quick updates or get fast responses to urgent queries. However, in some cases, they can also create security and compliance issues. Create a plan to tackle these before they become a problem. What Is a…