Legal Hold

A legal hold, also known as litigation hold or preservation order, refers to the process of safeguarding electronic and physical information that may be relevant to pending legal proceedings. It is a legal requirement that compels organizations to suspend routine data deletion and modification practices to prevent the destruction or alteration of potentially relevant evidence. The primary purpose of a legal hold is to ensure compliance with legal obligations and facilitate the discovery process in legal proceedings, regulatory investigations, or audit reviews.  

Trigger Events of Legal Holds 

A legal hold can be triggered by various events, including: 

  • Litigation Threat or Complaint: The initiation of a lawsuit or receipt of a legal complaint often triggers the need for a legal hold. When receiving notice of impending litigation, organizations must promptly implement measures to preserve relevant evidence to avoid sanctions for tampering with evidence. 
  • Regulatory Investigation: Regulatory agencies may launch investigations into allegations of misconduct, compliance violations, or other matters requiring the preservation of relevant documents and records. Legal hold ensures that organizations comply with regulatory requirements and cooperate with investigations by preserving evidence. 
  • Audit or Compliance Review: Internal audits, external audits, or compliance reviews may necessitate the preservation of documentation and data relevant to the scope of the audit. Legal hold ensures that organizations retain records necessary to demonstrate compliance with their legal and regulatory obligations. 

Key Components of a Legal Hold 

A legal hold typically involves the following components: 

  • Preservation Notice: A preservation notice, also known as a legal hold notification or preservation order, is issued to relevant employees within the organization, informing them of the need to preserve specific documents, data, or records. The notice outlines the scope of the legal hold, the types of information to be preserved, and any relevant deadlines or instructions. 
  • Data Identification and Collection: Organizations must identify and collect the relevant documents, data, and records subject to legal hold. This may involve conducting data inventories and using technology solutions such as e-discovery software to identify and collect electronically stored information across various data sources and repositories. 
  • Suspension of Data Deletion and Modification: During the legal hold period, organizations suspend routine data deletion or modification policies that could result in the loss or alteration of potentially relevant evidence. This includes suspending automatic data deletion processes, prohibiting employees from altering or deleting relevant information, and implementing safeguards to prevent inadvertent data loss. 
  • Documentation and Tracking: Organizations must maintain documentation of legal hold activities, including preservation notices, data identification efforts, collection processes, and compliance measures. 

Regulatory and Legal Implications 

Failure to comply with legal hold requirements can have serious consequences, including: 

  • Spoliation Sanctions: Courts may impose sanctions, such as adverse inference instructions (where the judge instructs the jury to infer that the missing or destroyed evidence would have been unfavorable to the party who failed to produce it) or monetary penalties, against parties that fail to preserve relevant evidence or engage in spoliation of evidence.  
  • Regulatory Enforcement Actions: Regulatory agencies may take enforcement actions against organizations that fail to preserve relevant information during investigations or audits. Penalties for non-compliance with legal hold obligations may include fines, sanctions, or other regulatory remedies, depending on the severity of the violation and applicable regulations. 

Stay Prepared with LeapXpert 

Companies must always be prepared for the unfortunate reality of court cases and legal action, whether the claims are well-founded or not. By implementing effective legal hold practices, organizations can ensure compliance with legal obligations, protect against spoliation sanctions, and facilitate the discovery of relevant evidence, thereby enhancing their ability to navigate legal challenges and regulatory scrutiny successfully. 

The LeapXpert Communications Platform enables companies to capture and archive all client conversations using native text messaging and other third-party apps. This helps companies remain compliant with record-keeping regulations while also ensuring that they are ready to submit communication records as evidence in court. Book now for a demo.