Mobile Compliance Reporting

Organizations that are bound by compliance regulations, including the need to capture and archive electronic messages sent and received on mobile devices, are also encouraged (and in some cases are required) to prepare mobile compliance reports. 

What is Mobile Compliance Reporting 

Mobile compliance reporting refers to the compiling of information in order to show regulators, auditors, or internal stakeholders that the company is following the rules and complying with all relevant standards.

The reporting should include all information on how relevant information is being captured and stored. It should also detail the steps in place to ensure the privacy and security of the data.

Should there have been any suspicious activity, mobile compliance reports should include the details of the case including the steps taken to investigate and the findings. It may also include steps that have been implemented to improve compliance in order to prevent future breaches.

The Benefits of Mobile Compliance Reporting 

Keeping up with mobile compliance reporting will ensure that:

  • Regulatory requirements are fulfilled.
  • Proof of compliance is available in case of allegations.
  • Stakeholders have access to information needed to make better decisions.
  • Areas where improvement is needed can be easily identified so that they can be rectified.

Examples of Industries that Require Mobile Compliance Reporting 

There are countless compliance regulations around the world. Some of the most well-known include:

  • The Sarbanes-Oxley Act of 2002 requires publicly traded financial companies in the United States to maintain certain mobile records and provide regular reports.
  • Companies doing business within the EU are bound by the General Data Protection Regulation (GDPR) to protect the privacy of personal data and report on compliance.
  • In the US, the healthcare industry must adhere to the standards laid out in the Health Insurance Portability and Accountability Act (HIPAA) which includes reporting on the safeguards in place to protect the confidentiality and security of personal health information.

Best Practices for Mobile Compliance Reporting 

In order to ensure that the mobile compliance reporting process runs smoothly and that no important information is left out, companies can implement the following best practices:

  • Centralized Data Collection – a system should be put in place through which all relevant data is collected. When focusing on mobile compliance, this would include, for example, communication data from cell phones or other mobile devices. 
  • Activity Monitoring – if specific regulations require reporting on certain activities or metrics, having a procedure for measuring those activities and metrics will ensure that the information is always at-hand when needed.
  • Automated Reporting – any process that can be automated, should be. Using compliance report templates and other reporting tools will help make sure that reports are accurate, reducing the chance of human error as well as saving time.

How LeapXpert Can Help

LeapXpert’s Communication Platform enables companies to capture and archive all electronic communications across platforms and devices in accordance with all relevant regulations. The system integrates seamlessly with other business-critical applications, making it easy to both be in full compliance as well as complete all mobile compliance reporting. 


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