LeapXpert for 
Microsoft Teams

Communicate with clients and external parties, through their preferred messaging apps. Directly from the native Teams chat interface. 
Compliant and governed.

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  • Individual and group messaging across WhatsApp, SMS, iMessage, and others

    Enable individual and group chats across different channels, including WhatsApp, iMessage, SMS, WeChat, and LINE with a similar Teams chat experience.

    Individual and group messaging across WhatsApp, SMS, iMessage, and others

    Smartphone displaying a chat interface with multiple conversations from different messaging platforms, including SMS, iMessage, and WhatsApp. Surrounding the phone are enlarged chat bubbles from different users, showing snippets of conversations. The image emphasizes the ability to manage and integrate multiple messaging channels within a single app, highlighting seamless communication and organization.

  • WhatsApp calling through Teams: Connect without switching apps

    Make voice calls to clients on WhatsApp directly from Microsoft Teams, keeping employees within their workflow with a governed and flexible user experience.

    WhatsApp calling through Teams: Connect without switching apps

    2.2. LX for Microsoft Teams 20250930

  • Automatically governed, secure and compliant with recordkeeping requirements

    Benefit from data leakage prevention, antivirus/antimalware, information barriers and a centralized capture for text, files, images, emojis, and external conversation metadata to comply with the SEC, FINRA, ESMA and other communication recordkeeping regulations.

    Automatically governed, secure and compliant with recordkeeping requirements

    Illustration of a digital shield surrounded by a network of connected lines and nodes, symbolizing cybersecurity and data protection. The shield features an icon representing automation, with gears and locks integrated into the design. The background includes abstract technological patterns in blue tones, highlighting the themes of automated governance and secure communication.

LeapXpert’s exceptional work in [building] the Best Unified Communications Platform < $250M has helped push the category forward.

Rob Scott, Publisher – UCToday

“LeapXpert has introduced an expanded capability for companies to communicate with Apple iMessage users while meeting enterprise compliance requirements.“

Irwin Lazar, President & Principal Analyst – Metrigy 

We identified LeapXpert as the most suitable system for mobile communications capture…[and] surveillance…across diverse communication channels.

Glencore 2023 Ethics and Compliance Report

“LeapXpert’s solution is uniquely positioned to ensure compliance to the regulatory frameworks. “

Wassil Kacha, CISO -Laser Digital

“The LeapXpert Communications Platform has become a game-changer for regulated industries”

Alejandro Kozin, Managing Director, Strategic Partnerships – Microsoft. 

LeapXpert was able to show the judging panel how its solution is differentiated in the private banking and wealth management space

Editor & Judge – Asian Private Banker Awards

  • Built-in integrations with third-party compliance systems

    Automate data recordkeeping and oversight through out-of-the box integrations with archiving, surveillance, e-discovery and monitoring systems.

    Built-in integrations with third-party compliance systems

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  • Enterprise-grade solution to maximize your Microsoft investments

    Benefit from a highly secure and reliable solution with integrations to Microsoft Azure services to accelerate the retirement of Microsoft Azure Consumption Commitment (MACC).

    Enterprise-grade solution to maximize your Microsoft investments

    Diagram showing a central icon resembling the LeapXpert logo surrounded by five connected elements, each labeled with different Microsoft-related services: 'MACC,' 'Azure Services,' 'Teams SSO,' 'Graph API,' and 'Entra ID.' The elements are connected to the central icon by dotted lines, symbolizing integration and connectivity between these services and the LeapXpert platform. The background is a gradient of light blue and white, giving the diagram a modern, tech-focused appearance.
  • Badge displaying the text '2022 | 2023 | 2024 ISV Partner of the Year' above the Microsoft logo, which consists of four squares in red, green, blue, and yellow, arranged in a 2x2 grid next to the word 'Microsoft' in a gray, sans-serif font. The badge highlights the recognition of being an Independent Software Vendor (ISV) Partner of the Year for three consecutive years.
  • Microsoft Azure logo featuring the word 'Microsoft' in gray, sans-serif font next to the Azure logo, which consists of a stylized, angular 'A' shape in blue. The design is modern and sleek, symbolizing Microsoft's cloud computing platform, Azure, against a transparent background.
  • Badge with the text 'Available on Microsoft AppSource' in blue, sans-serif font. To the left of the text is the Microsoft AppSource logo, which features a stylized icon with four blue squares arranged in a 2x2 grid, resembling a window or app grid. The background is white, emphasizing the logo and text.
  • Microsoft IP Co-sell badge featuring the Microsoft logo, which consists of four squares in red, green, blue, and yellow, arranged in a 2x2 grid. Next to the logo, the text reads 'Microsoft IP Co-sell' in black, sans-serif font. The design is clean and professional, set against a white background.
  • Microsoft MACC Eligible badge featuring the Microsoft logo, which consists of four squares in red, green, blue, and yellow, arranged in a 2x2 grid. Next to the logo, the text reads 'Microsoft MACC Eligible' in black, sans-serif font. The design is simple and professional, set against a white background.

Frequently Asked Questions

  • What does LeapXpert offer for governed and compliant external communication from Microsoft Teams?

    LeapXpert offers an industry-first solution for enabling, governing, and capturing external conversations from Microsoft Teams. Employees on Teams communicate through Leap Work integrated with Microsoft Teams, while clients and external parties continue using WhatsApp, SMS, iMessage, Signal, and LINE. The LeapXpert Communications Platform enables enterprises to capture external conversations for recordkeeping purposes, then export them to any archiving system, all while adhering to strict governance policies for data protection, security, access control, and integration.

  • How can I integrate LeapXpert's solution with my archiving, monitoring, surveillance and infrastructure platforms?

    The LeapXpert Communications Platform integrates seamlessly with Microsoft 365, including services like Microsoft Purview and Microsoft Azure (Entra ID, Teams SSO, and more). It also supports various built-in integrations for other archiving, surveillance, monitoring, or e-discovery systems. Refer to our ecosystem partners for specific solutions in each area.

  • What are the benefits of using LeapXpert’s solution for Microsoft Teams?

    The benefits of using LeapXpert’s solution for Microsoft Teams include:

    1/ Scalable, feature-rich solution: Seamlessly add messaging channels, expand Teams users, deploy enterprise controls as your needs grow

    2/ User experience: No behavior change for employees or external parties. Employees continue using their native chat interface, while external parties use their preferred messaging channels.

    3/ Proven solution: Trusted by leading global Teams customers, recognized as a Microsoft top-tier ISV solution, Microsoft-certified, and eligible for MACC.