Metrigy Publishes Report on LeapXpert

Metrigy, a leading research firm focusing on Unified Communications & Collaboration (UCC), recently published a brief report highlighting our native app for Microsoft Teams and its benefits.

According to Metrigy’s rigorous standards for determining value, LeapXpert is an excellent option for companies seeking a solution for their multichannel business communications.

Irwin Lazar, President and Principal Analyst of Metrigy noted that “those who are currently using Microsoft Teams as well as allowing employees to use consumer messaging services, often without security, governance, or compliance controls, should evaluate LeapXpert for its ability to establish security and compliance control over external messaging.” 

Metrigy’s Customer Experience Transformation 2022-23 global research study notes that business use of non-traditional communications channels, such as text and instant messaging, continues to grow, and companies need to embrace solutions that provide them visibility and control over conversations occurring via these platforms. 

“LeapXpert’s offering allows companies to securely support messaging on these services while also meeting enterprise compliance, governance, and data retention requirements, all while enabling those using Microsoft Teams as their enterprise messaging app to stay within their primary user interface,” Metrigy notes.

Read the full report here.