Maxen™ The client intelligence app for front-office employees
Unlock Communication Intelligence.
Build stronger client relationships.
Increase productivity.
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Real-time insights from client conversations, right at your fingertips
Tap into real-time insights such as conversation summaries, key topics, and follow-up actions, from all conversations with (or about) your clients across various channels.
Real-time insights from client conversations, right at your fingertips
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Turn personal conversations into collaborative insights and enhance enterprise knowledge
Share personal observations and provide feedback on team members' personal conversations with clients. Build a collective knowledge base that empowers everyone in the organization.
Turn personal conversations into collaborative insights and enhance enterprise knowledge
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Richer client conversations, increasing productivity and business outcomes
Enrich client communication with collaborative insights for more efficient and impactful conversations. Client messages are customized to conversation topics (Topic Auto-detection) and your communication style. Deliver each message through the client’s preferred communication channel for maximum engagement (Next Best Message).
Richer client conversations, increasing productivity and business outcomes
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Project follow-ups, meeting agendas, and client updates at scale
Maxen™ goes far beyond a communications assistant; It’s the leading productivity solution for client-facing teams. Use Maxen™ to create meeting agendas or follow-ups, generate workplans, find critical information, and replace other time-consuming tasks. This allows you to spend less time on preparing and focus on strategy, decision-making, and client relationship.
Project follow-ups, meeting agendas, and client updates at scale
Simplify client communication across messaging channels
Frequently Asked Questions
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What is Client Intelligence and what is it for?
Client Intelligence empowers front office employees by providing real-time, collaborative insights about clients from various communication channels like messaging channels and emails. This enables tailored, effective interactions that enhance customer engagement and relationships while improving employee productivity.
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How does Maxen safeguard privacy, security and governance?
Maxen safeguards data privacy, security, and governance by implementing granular data ingestion, ensuring compliance and accuracy through fact-checking and recordkeeping of each message. All client and employee information is protected against unauthorized access and breaches.
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What are the requirements for deploying Maxen to my frontline workforce?
To deploy Maxen to your workforce, you first need to onboard them to The LeapXpert Communications Platform, whether using a corporate-owned or personal device (through Leap Work or Teams/Slack). Once completed, user and channel configurations can be accomplished within minutes, with the first insights available within half an hour. It's easy and fast.
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