How does LeapXpert work on corporate-owned devices?

On COD, employees have two options: 1/ use their native consumer messengers such as WhatsApp, iMessage, Telegram, Signal, WeCom/WeChat and more, with LeapXpert capturing and governing those conversations in the background. They keep a familiar, native experience, which drives fast user adoption. 2/ use a dedicated enterprise app such as Microsoft Teams, Leap Work or Slack as their messaging hub, with LeapXpert connecting it to external channels, governing and capturing all conversations, and giving them a unified, compliant, and supervised workspace.

How does LeapXpert work on employee-owned (BYOD) devices?

On BYOD, employees use a dedicated business app such as Microsoft Teams, Leap Work or Slack to communicate with clients across multiple channels. LeapXpert routes, captures, and governs the messages, giving users a simple, productive business workspace while maintaining user privacy.

What makes LeapXpert messaging solution unique?

Unique in the market, LeapXpert supports both company-owned and personal devices with the same level of governance and data ownership, so employees can work their way while organizations stay in control. Its federated architecture enables employees to communicate with clients across channels from a single app - whether one-to-one, in group chats, or via broadcast messages.

Adopt your client’s preferred messaging channels

Now your clients can reach their reps on WhatsApp, iMessage, SMS, RCS, WeChat, Telegram, Signal, and LINE. Boost employee productivity and user experience without sacrificing data ownership and control.

Book a demo

Messaging Apps - Simplify Client Communication Across Channels

Rich messaging communication flows between employees and clients

Communicate on WhatsApp, iMessage, SMS, RCS, WeChat, Signal, Telegram, and LINE using individual chats, cross-platform group chats, and broadcast communication.

Rich messaging communication flows between employees and clients
Consumer messengers, Microsoft Teams, Leap Work or Slack on employees’ corporate and personal devices

Enable employees to use consumer messaging applications on corporate devices for a familiar user experience, and collaboration platforms like Teams, Slack, or Leap Work on any device to drive productivity.

Consumer messengers, Microsoft Teams, Leap Work or Slack on employees’ corporate and personal devices
Unified contact management across governed channels

Synchronize client contacts from Outlook, Salesforce, and device phonebooks into a single governed address book within Leap Work and Leap Work for Microsoft Teams. Avoid duplicate data, manual updates, or compliance gaps for fast, seamless client onboarding and management.

Unified contact management across governed channels
Single Professional Identity for each employee, subject to enterprise controls

Assign a single work phone number to each employee, either as a primary or secondary line. Easily apply enterprise controls, including client conversation capture for recordkeeping requirements, file antivirus detection and blocking, information barriers and more.
Single Professional Identity

Single Professional Identity for each employee, subject to enterprise controls

White Paper

Discover The Regulatory Conundrums of Deleted, Edited, and Self-Destructing Instant Messages

Read the White Paper

Simplify client communication across channels

Frequently Asked Questions

How does LeapXpert work on corporate-owned devices?

On COD, employees have two options:
1/ use their native consumer messengers such as WhatsApp, iMessage, Telegram, Signal, WeCom/WeChat and more, with LeapXpert capturing and governing those conversations in the background. They keep a familiar, native experience, which drives fast user adoption.
2/ use a dedicated enterprise app such as Microsoft Teams, Leap Work or Slack as their messaging hub, with LeapXpert connecting it to external channels, governing and capturing all conversations, and giving them a unified, compliant, and supervised workspace.
How does LeapXpert work on employee-owned (BYOD) devices?

On BYOD, employees use a dedicated business app such as Microsoft Teams, Leap Work or Slack to communicate with clients across multiple channels. LeapXpert routes, captures, and governs the messages, giving users a simple, productive business workspace while maintaining user privacy.
What makes LeapXpert messaging solution unique?

Unique in the market, LeapXpert supports both company-owned and personal devices with the same level of governance and data ownership, so employees can work their way while organizations stay in control. Its federated architecture enables employees to communicate with clients across channels from a single app — whether one-to-one, in group chats, or via broadcast messages.

Get started with great industry solutions

Join hundreds of financial institutions already using LeapXpert