Data capture and recordkeeping for compliance and data ownership
Capture all messages, attachments, emojis, stickers, and metadata across channels and retain a unified record of client conversations.
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Seamless capture for consumer messaging apps
Capture client conversations when employees use consumer messaging apps on corporate-owned devices. Ensure regulatory compliance and full data ownership powered by official integration methods and network-based SMS/MMS capture.
Seamless capture for consumer messaging apps
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Unified capture across Teams, Slack, and Leap Work
Capture client messages when employees use Teams, Slack, and Leap Work. Retain full oversight of your data and satisfy regulatory obligations, while providing a unified communication experience across any device.
Unified capture across Teams, Slack, and Leap Work
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Manage conversation logs for enhanced security and ease of operations
Access encrypted conversation logs, configurable data retention periods, and log reconciliation.
Manage conversation logs for enhanced security and ease of operations
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Built-in integrations with third-party compliance systems
Export conversation logs through out-of-the box integrations (EML, SMTP/SFTP, XML) with leading archiving and surveillance systems or use our standard REST APIs.
Built-in integrations with third-party compliance systems
ESMA, MiFID and GDPR:
2023 Guide to Europe Regulations for Financial Institutions
Our customers use LeapXpert to comply with local and global communication regulations and recordkeeping requirements
Frequently Asked Questions
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What does LeapXpert’s data capture and recordkeeping do?
LeapXpert captures client conversation data, including text, attachments, emojis, reactions, deleted messages, and rich metadata (participants, timestamps, channels, and more) across supported channels, and exports it as an auditable record into archiving platforms to support compliance and data ownership.
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How does this help with compliance and audits?
By keeping a complete, time-stamped history of conversations with configurable retention, legal holds and export options, LeapXpert gives compliance and legal teams the evidence they need for audits, investigations and regulatory requests.
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How are conversation logs managed and secured?
Conversation logs are stored centrally with role-based access, strict encryption and policy-based retention, making it easy to control who can view, search or export records.
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How does LeapXpert integrate with existing compliance and archive systems?
LeapXpert can feed captured data into third-party archiving, surveillance and e-discovery systems via built-in connectors and APIs, so firms can keep their existing compliance stack while adding modern messaging capture.
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