Give every leader a live pulse on external conversations 

LeapXpert Signals enables leaders to get a live view of company-wide external conversations and extract compliance, cyber, business or custom insights so each team can act on what matters the moment it happens.

LeapXpert Signals

Signal coverage across every dimension 

Use ready-to-use signal families such as compliance, cyber, deal management, client satisfaction and others, plus the flexibility to define your own.

Signal coverage across every dimension 

Topic cloud and trends 

Explore signals patterns through an interactive topic cloud and trend charts with filters by channel, organizational unit, role, and time range for deeper analysis. 

Topic cloud and trends 

Act and automate without delay

Trigger workflows and actions automatically via APIs, webhooks, and emails, so teams respond the moment a signal fires. 

Act and automate without delay

Governance, security and reporting 

Benefit from strict entitlement-based controls to ensure tenant-level governance and security, with PII redaction and a full audit log for compliance and reporting. 

Governance, security and reporting 

Extract client insights directly from enterprise-wide messaging conversations

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Frequently Asked Questions

  • What types of client communication insights do you capture?

    Generate insights from all employee-client interactions across messaging channels, including summaries, key topics, project updates, follow-up actions, and more. Companies now can share personal insights to contribute to the enterprise’s collective knowledge, thus enhancing the team’s decision-making and productivity while developing detailed client profiles using collective insights.

  • What channels does Signals integrate with?

    Signals integrates with all major external and internal communication channels, including WhatsApp, iMessage, SMS, Telegram, WeChat, Signal, and LINE. Using Microsoft Teams and Slack integrations, enjoy seamless auto-content generation and granular control over each integration.

  • Can we export Signals data and connect it to our tools?

    Yes. Users can export dashboard views as PDFs, download underlying data as CSV, and integrate Signals into existing business intelligence, risk, or workflow systems through REST APIs and webhooks.

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