Single Professional Identity: Ease client communication, drive business outcomes

Issue one phone number per employee for governed client communication over Voice, SMS, and messaging apps.

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  • Connect with any number - mobile or fixed

    Get new phone numbers across the globe, when and where you need them, or keep your existing numbers and port them to LeapXpert. Choose what works best for your business and employees.

    Connect with any number - mobile or fixed

  • Voice calls, SMS, and consumer messaging from any device, app, or collaboration platform

    Use your Single Professional Identity on corporate phones or personal devices. Communicate with clients from your internal collaboration platform (Slack or Teams), native messaging apps (WhatsApp, WeChat, etc.) or the LeapXpert applications and network.

    Voice calls, SMS, and consumer messaging from any device, app, or collaboration platform

  • Granular enterprise controls per channel and employee

    Capture conversations for record-keeping requirements, prevent sensitive data sharing, protect files from viruses and malware, avoid conflict of interest issues, and record/transcribe voice calls. All communication channels are now governed.

    Granular enterprise controls per channel and employee

Simplify client communication across voice and messaging channels

Frequently Asked Questions

  • Why do I need a single professional identity?

    Most corporate employees use landline, mobile, personal, work, or organization-assigned phone numbers, creating friction and risk of miscommunication between employees and clients. The use of a dedicated, work-only identity or phone number lowers friction, improves customer satisfaction while following enterprise governance policies.

  • If I use LeapXpert, can I keep my existing work phone number?

    Yes. You simply need to register your existing work number with LeapXpert, and we'll work with your current service provider to route your calls and messages through us - the process is called number portability or porting (subject to local regulations).

  • What services can I use with my dedicated work phone number?

    You can call, send SMS, and use consumer messaging applications (and your clients can reach you through these channels), either natively or through third-party applications like Leap Work, Microsoft Teams or Slack (subject to local regulations).

  • What enterprise controls are available for each employee's phone number?

    The LeapXpert Communications Platform supports multiple enterprise controls such as:

    - Data protection and security, including antivirus and data leakage protection.
    - Access and authentication, such as SSO and RBAC.
    - Communication and compliance, including information barriers, capture and recordkeeping.
    - Automation and integration, such as workflow automation and CRM or bot integration.
    (subject to communication channel support)