Ensure communication compliance and security for teams of all sizes and needs

Business

Archive WhatsApp conversations to comply with local and global recordkeeping requirements

  • Billed annually

Includes:

  • WhatsApp channel support
  • 1:1 and group chats
  • Native data capture mode
    Seamless data capture through WhatsApp application on employee's device
  • Company-owned and personal mobile devices
  • Export of chat logs via files (csv, pdf) and daily email digest
    Daily email digest (soon)
  • Data leakage protection / ethicall walls - alerting (paying add-on) - coming soon
    Detect sensitive data breaches in messages and files, and potential conflicts of interest in chat rooms ($5 per user per month)
  • Antivirus / antimalware - alerting (paying add-on) - coming soon
    Detect security threats in files ($5 per user per month)
  • Advanced analytics
  • Live 24x7 support

Business Plus

Archive mobile conversations over WhatsApp, iMessage and SMS in one centralized system

  • Billed annually

Includes:

  • WhatsApp, iMessage and SMS channel support
    iMessage/SMS support for iOS devices requires a platform fee
  • 1:1 and group chats on a single platform
  • Native data capture mode
    Seamless data capture through native mobile messengers on employee's device
  • Company-owned and personal mobile devices
  • Export of chat logs via files (csv, pdf), daily email digest and connectors to leading archiving systems
    Out-of-the-box connectors to leading archiving systems
  • Leap Work application for SMS users (Android)
  • Data leakage protection / ethicall walls - alerting (paying add-on) - coming soon
    Detect sensitive data breaches in messages and files, and potential conflicts of interest in chat rooms ($5 per user per month)
  • Antivirus / antimalware - alerting (paying add-on) - coming soon
    Detect security threats in files ($5 per user per month)
  • SSO integration
  • Advanced analytics
  • Live 24x7 support

Enterprise

For organizations looking for tailored-made compliant business communication solutions

Includes:

  • WhatsApp, iMessage, SMS, WeChat, WeChat miniapp, Signal, Telegram, and LINE support
  • Voice support
    Include mobile, fixed (PSTN) and voice over IP calls
  • 1:1 chats, group chats and broadcast communications across platforms
    Cross-platform conversations require a dedicated app (Microsoft Teams, Slack, WeCom, Leap Work)
  • Flexible data capture modes
    Capture through native messengers or third-party apps like Microsoft Teams, Slack, WeCom, and Leap Work
  • Single user identity across messaging, voice and SMS channels
    Break compliance silos by allowing incoming/outgoing messages or voice calls on the same phone number
  • Company-owned and personal mobile devices
  • Export and archive conversation logs in your existing archiving system
  • Data leakage protection - alerting and blocking
    Detect and prevent sensitive data breaches in messages and files
  • Ethical walls - alerting and blocking
    Detect and prevent potential conflicts of interest in chat rooms
  • Antivirus / antimalware - alerting and blocking
    Detect and prevent security threats in files
  • Built-in enterprise system integrations
    Include Single Sign-On (SSO), Mobile Device Management (MDM), Customer Relationship Management (CRM) and more
  • Advanced analytics
  • Premium 24x7 support and dedicated onboarding
  • Custom deployment: SaaS - dedicated model, SaaS, hybrid cloud, on-premise, or private cloud environments

Compare plans

Business

Business Plus

Enterprise

Communication channels

WhatsApp
iMessage

SMS

Telegram

WeChat

LINE

Signal

Voice

Channel data capture and processing

Use of native messengers
Data capture and processing is done on native messengers - no need for another app (native mode)
Use of third-party apps
Data capture and processing is done through a separate application like Leap Work, MS Teams, Slack, and WeCom (governed mode)

Device policies

Company-owned devices
BYOD devices

Communication flows, types and supported content

1:1 chats
Group chats
Emoji / sticker support
*
Text, images, files, and audio capture
*
Activate / disable / delete event capture
*
Broadcast communication
*

Value-added services

User delegation

Out-of-office

Working hours

Archiving

Chat log export via csv, pdf and daily email digest
Data retention policy

Unlimited

Unlimited

Unlimited

Connectors to third-party leading archiving systems

Information controls

Data leakage protection / ethical walls
Blocking requires governed mode capture

Alerting only (coming soon)

Alerting only (coming soon)

Alerting and blocking

Antivirus / antimalware
Blocking requires governed mode capture

Alerting only (coming soon)

Alerting only (coming soon)

Alerting and blocking

Room conditions

Alerting and blocking

Analytics

Advanced analytics
Built-in dashboard with advanced analytics

Compliance and Security

Data encryption in-transit and at rest
via TLS 1.2+
Security / audit trails
ISO 27001 compliance
Two-factor authentication
Disaster recovery and high availability
Single Sign-On (SSO)

Identity management (AD)

eDiscovery integration

Choice of data residency

Customer Success

Knowledge center
Customer portal support

24x7

24x7

24x7

Dedicated customer success manager

Dedicated onboarding

Professional services

FAQ

What is a user?

A User is an employee or a named user whose data is captured, processed, and archived by The LeapXpert Communications Platform.

What's the difference between Business and Business Plus packages?

The main difference is that Business Plus includes iMessage and SMS support in addition to WhatsApp, and built-in connectors with leading archiving systems

Who is the Business package for?

The Business package is suitable for small and medium financial firms such as RIAs, IFAs, hedge funds or venture capital firms. It will only take a few minutes for you to start archiving WhatsApp conversations with clients for regulatory purposes.

How do I pay my subscription?

LeapXpert will send you an invoice. You can then pay through our payment service provider Stripe, which accepts credit cards, bank transfers, and more.

How can I change my plan?

Please contact our customer success team to change plans.

Can I deploy Business or Business plus packages in my private cloud or on-premise?

At this moment, it's not possible. We only offer a SaaS - multitenant model - for Business and Business Plus packages.

* Some limitations may occur depending on the messaging app and the capture mode