Conversation
intelligence for
humans and
AI agents

Turn every governed conversation into actionable intelligence, allowing employees move faster and your AI agents act on data they can trust.

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LeapXpert Intelligence (1)

Turn every conversation into AI-powered intelligence and action

  • Automate workflows from conversations and signals

    Surface what matters across every conversation

    LeapXpert Signals reveals the trends, risks, and opportunities hidden in client communication, in real time.

  • Focus on decision making with client insights

    Put client intelligence in every employee's hands

    Maxen™ empowers your teams with AI-powered insights, grounded in their governed conversations and company knowledge.

  • Eliminate time consuming tasks

    Turn signals into action for humans and AI agents alike

    Workflows automatically trigger the next step the moment a conversation event occurs.

  • Signals: enterprise-wide intelligence at scale

    Surface compliance and cyber risks, emerging topics, and opportunities hidden in governed conversations. Teams act early and that governed layer becomes the trusted foundation your AI agents need. 

    Learn more about Signals

    Signals: enterprise-wide intelligence at scale

    signals intelligence

  • Maxen™: Intelligence in every interaction

    Empower employees with AI-powered intelligence on every interaction, grounded in their conversations and company knowledge. Context and next actions surface in every interaction, so teams focus on judgment, not prep.

    Learn more about Maxen

    Maxen™: Intelligence in every interaction

    maxen intelligence

  • Workflows: turn signals into action, automatically

    Trigger approvals, escalations, CRM updates on any signal or client event. Workflows remove manual steps, connecting governed conversations to your stack, actioned by employee, system, or AI agent.

    Learn more about Workflows

    Workflows: turn signals into action, automatically

    workflows intelligence

Extract intelligence and automate work of client-facing teams

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Frequently Asked Questions

  • How does LeapXpert Signals improve decision-making?

    Signals transforms unstructured communication into structured intelligence across every client, every team, and every channel. Leaders gain visibility into emerging topics, trends, risks, and opportunities, allowing them to act faster, align decisions across teams, and drive better outcomes at scale. The same governed intelligence layer is the trusted data foundation your AI agents need.

  • How do workflows work and what are their benefits?

    Workflows detect key events in client conversations and automatically trigger the next action like authenticating a client, escalating an issue, or updating CRM. This keeps processes moving without manual effort, ensuring consistent execution, fewer missed follow-ups, and faster outcomes across the organization.

  • Do Signals, Maxen™, and Workflows work across all the messaging channels we support?

    Yes. LeapXpert captures the text, files, emojis, and metadata from every supported channel — WhatsApp, iMessage, SMS, WeChat, Telegram, Signal, LINE, and RCS — then applies intelligence and automation across all of them. One consistent governed intelligence layer on top of every client interaction across the enterprise.

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