WhatsApp archiving and compliance

Enable, capture, manage, and archive client conversations over WhatsApp

WhatsApp archiving and compliance solution by LeapXpert

Trusted Customers

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ABN AMRO Logo new colors darkblue 1 (2) anson copy 3 (2) andian copy 2 (2) BCA copy 2 (2) Bessemer Logo darkblue 1 (2) BNP copy 2 (2) credit suisee copy 2 (2) EQT (2) Glencore logo dark blue 1 (2) HSBC copy 3 (2) laser digital 1. web (2) macquarie copy 2 1 (2) marex copy 2 2 (2) market securities copy 2 (2) moelis copy 2 (2) Morgan Stanley Logo 1dark blue 1 1 (2) NASDAQ Logo darkblue 1 1 (2) Santander Logotipo dark blue 1 (2) solomon copy 2 (2) ubp (2) Warburg Pincus logo darkblue 1 (2) ABN AMRO Logo new colors darkblue 1 (2) anson copy 3 (2) andian copy 2 (2) BCA copy 2 (2) Bessemer Logo darkblue 1 (2) BNP copy 2 (2) credit suisee copy 2 (2) EQT (2) Glencore logo dark blue 1 (2) HSBC copy 3 (2) laser digital 1. web (2) macquarie copy 2 1 (2) marex copy 2 2 (2) market securities copy 2 (2) moelis copy 2 (2) Morgan Stanley Logo 1dark blue 1 1 (2) NASDAQ Logo darkblue 1 1 (2) Santander Logotipo dark blue 1 (2) solomon copy 2 (2) ubp (2) Warburg Pincus logo darkblue 1 (2)

Features

Unlimited communication

NEW - Voice Calls

Rich capture

Seamless archiving export

Full governance

Advanced security

Unlimited communication

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Enable corporate employees to send and receive WhatsApp messages using their native app, Microsoft Teams, Slack, or the Leap Work application

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Support any communication flow, including individual, group, and broadcast messaging 

unlimited com whatsapp

NEW - Voice Calls

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Benefit from high quality voice

Enable federated calling across platforms: Clients connect through WhatsApp, while employees use dedicated apps such as Microsoft Teams

Easily switch from chats to voice calls with features like click to call buttons and interactive templates

Easily switch from chats to voice calls with features like click-to-call buttons and interactive templates

Enable employees to use a WhatsApp Business Account WABA number as a single professional identity across both chats and voice

Enable employees to use a WhatsApp Business Account (WABA) number as a single professional identity across both chats and voice

Enable seamless voice calling across platforms Clients connect through WhatsApp while employees use dedicated apps like Microsoft Teams or Leap Work

Future-proof solution using official WhatsApp Business Calling API

V1.5. Voice Calls@2x

Rich capture

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Capture texts, emojis, reactions, files, voice notes, deleted messages, and others

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Enable retroactive capture to ensure no messages are lost during device unlinking

metadata

Capture a rich set of metadata and events for all communication-related activities

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Seamless archiving export

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Export conversation data, timestamps, user consent, group participants, and more, to any archiving system using APIs, SMTP, FTP/SFTP, and other methods 

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Enable automated data exports at user-defined intervals with granular control over exported data types

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Full governance

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Manage users, clients, channels, and tasks through a centralized administration portal 

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Onboard users with admin-led or self-service options 

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Monitor and prevent data loss, ethical wall breaches and unauthorized access with Data Leakage Prevention (DLP), Role-Based Access Control (RBAC), and Single Sign-On (SSO) 

DLP whatsapp (1)

Advanced security

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Benefit from encrypted data at rest and in transit 

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Use Bring-Your-Own-Key (BYOK) for enhanced security

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Comply with SOC 2 Type 2 and ISO 27001 standards 

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Protect assets from malware, viruses, impersonation, and security risks with a dedicated messaging security module 

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Integrations

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Enterprise platforms
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Archiving and surveillance
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And more (2)
Mobile Device Management
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Contact management

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Why LeapXpert 

The industry pioneer

The first and most comprehensive solution to ensure compliant and governed WhatsApp messaging, meeting recordkeeping requirements from the SEC, FINRA, FCA, and other regulators

The industry pioneer

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Trusted Partner

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Official Meta Business Solution Provider

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Extensive experience with hundreds of thousands of users across 47 countries

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Customizable SaaS platform tailored to your specific needs

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High customer satisfaction

Trusted Partner

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Industry recognition

Award-winning platform recognized for its innovation

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A Visionary in Gartner Magic Quadrant™ 2025

Industry recognition

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Become WhatsApp Compliant now

Get in touch with sales to find out more about how LeapXpert can help you archive your WhatsApp messages today

Frequently Asked Questions

  • My company’s device policy includes a mix of corporate and personal mobile devices. How can I implement LeapXpert for compliant and governed client conversations over WhatsApp?

    LeapXpert is designed to work seamlessly in environments with mixed device policies. For corporate devices, employees can use their native WhatsApp application (Native Mode) or Microsoft Teams, Slack, or the Leap Work app (Governed Mode) for compliant and governed WhatsApp messaging. For personal devices, LeapXpert ensures a clear separation between personal and professional communications by utilizing a dedicated application such as Teams, Slack, or the Leap Work app, with a separate phone number. This ensures that all business interactions are securely recorded and governed without infringing on employees' personal privacy. Whether using Native or Governed Mode, all client conversations are captured and centralized in the LeapXpert Communications Platform.

  • What’s LeapXpert pricing model?

    LeapXpert offers a flexible subscription-based pricing model tailored to meet the needs of businesses of all sizes. Pricing is typically based on the number of users and the number of supported messaging channels (such as WhatsApp), enabling enterprises to scale efficiently. For detailed pricing, it’s best to contact the LeapXpert team to receive a customized quote based on your specific requirements.

  • What differentiates LeapXpert for WhatsApp solution from others?

    LeapXpert’s WhatsApp solution stands out for its comprehensive, enterprise-grade, and flexible capabilities designed to meet diverse customer needs. It ensures that all WhatsApp chats with clients are captured, monitored, and securely archived in real-time for both corporate and personal devices, while delivering an exceptional user experience for both employees and clients. Enterprises can fully govern these conversations with features such as data leakage prevention, information barriers, and messaging security. LeapXpert's solution now includes voice calls from Microsoft Teams and is the first in market to use the new WhatsApp Business Calling API for federated calling.

  • Does LeapXpert support WhatsApp voice calls in addition to messaging?

    Yes, LeapXpert supports WhatsApp voice calls, enabling employees and clients to communicate via voice in addition to messaging. Employees use their native Teams interface while clients remain on their consumer WhatsApp application. LeapXpert maintains a single audit trail while call recording is handled by the Teams platform.