LINE archiving and compliance

Enable, capture, manage, and archive client conversations over LINE

LINE archiving and compliance

Trusted Customers

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ABN AMRO Logo new colors darkblue 1 (2) anson copy 3 (2) andian copy 2 (2) BCA copy 2 (2) Bessemer Logo darkblue 1 (2) BNP copy 2 (2) credit suisee copy 2 (2) EQT (2) Glencore logo dark blue 1 (2) HSBC copy 3 (2) laser digital 1. web (2) macquarie copy 2 1 (2) marex copy 2 2 (2) market securities copy 2 (2) moelis copy 2 (2) Morgan Stanley Logo 1dark blue 1 1 (2) NASDAQ Logo darkblue 1 1 (2) Santander Logotipo dark blue 1 (2) solomon copy 2 (2) ubp (2) Warburg Pincus logo darkblue 1 (2) ABN AMRO Logo new colors darkblue 1 (2) anson copy 3 (2) andian copy 2 (2) BCA copy 2 (2) Bessemer Logo darkblue 1 (2) BNP copy 2 (2) credit suisee copy 2 (2) EQT (2) Glencore logo dark blue 1 (2) HSBC copy 3 (2) laser digital 1. web (2) macquarie copy 2 1 (2) marex copy 2 2 (2) market securities copy 2 (2) moelis copy 2 (2) Morgan Stanley Logo 1dark blue 1 1 (2) NASDAQ Logo darkblue 1 1 (2) Santander Logotipo dark blue 1 (2) solomon copy 2 (2) ubp (2) Warburg Pincus logo darkblue 1 (2)

Features

Unlimited communication

Rich capture 

Seamless archiving export

Full governance

Advanced security 

Unlimited communication

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Enable corporate employees to send and receive LINE messages directly from Microsoft Teams or the Leap Work app, using LINE Official Accounts

Enable corporate employees to send and receive LINE messages directly from Microsoft Teams or the Leap Work app, using LINE Official Accounts

Onboard clients via a LIFF based QR or email flow with configurable OTP verification

Onboard clients via a LIFF-based QR or email flow with configurable OTP verification

Support all communication flows, including 1 1, group, and broadcast messaging

Support all communication flows, including 1:1, group, and broadcast messaging

LINE Unlimited communication

Rich capture 

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Capture texts, images, voice notes, office files, and other media types

Capture texts, images, voice notes, office files, and other media types

Collect a rich set of metadata and events for all communication related activities

Collect a rich set of metadata and events for all communication-related activities

Features Rich capture

Seamless archiving export

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Export conversation data, timestamps, user consent, group participants, and more, to any archiving system using APIs, SMTP, FTP

Export conversation data, timestamps, user consent, group participants, and more, to any archiving system using APIs, SMTP, FTP/SFTP, and other methods

Enable automated data exports at user defined intervals with granular control over exported data types

Enable automated data exports at user-defined intervals with granular control over exported data types

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Full governance

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Manage users, clients, channels, and tasks through a centralized administration portal

Manage users, clients, channels, and tasks through a centralized administration portal

Monitor and prevent data loss and unauthorized access with Data Leakage Prevention (DLP), Role Based Access Control (RBAC), and Single Sign On (SSO)

Monitor and prevent data loss and unauthorized access with Data Leakage Prevention (DLP), Role-Based Access Control (RBAC), and Single Sign-On (SSO)

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Advanced security 

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Benefit from encrypted data at rest and in transit

Benefit from encrypted data at rest and in transit

Use Bring Your Own Key (BYOK) for enhanced security

Use Bring-Your-Own-Key (BYOK) for enhanced security

Comply with SOC 2 Type 2 and ISO 27001 standards

Comply with SOC 2 Type 2 and ISO 27001 standards

Protect assets from malware, viruses, and security risks with a dedicated messaging security module

Protect assets from malware, viruses, and security risks with a dedicated messaging security module

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Integrations

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Enterprise platforms
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Archiving and surveillance
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Mobile Device Management
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Contact management

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Why LeapXpert 

The industry pioneer

The first and most comprehensive solution to ensure compliant and governed LINE messaging, meeting recordkeeping requirements from FIEA, FSA, ESMA and other regulators

The industry pioneer

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A trusted partner

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Extensive experience with hundreds of thousands of users across 47 countries

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Customizable SaaS platform tailored to your specific needs

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High customer satisfaction

A trusted partner

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Industry recognition

Award-winning platform recognized for its innovation

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A Visionary in Gartner Magic Quadrant™ 2025

Industry recognition

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Become LINE Compliant now

Get in touch with sales to find out more about how LeapXpert can help you archive your LINE messages today

Frequently Asked Questions

  • How do clients connect on LINE?

    Clients receive a QR code or email invitation from their relationship manager. They scan the QR code, add the company's LINE Official Account, and verify their identity via a one-time password — no app to download, no account to create beyond their existing LINE account.

  • Do employees need to leave Microsoft Teams to chat on LINE?

    No. Employees send and receive LINE messages directly from Microsoft Teams or the Leap Work app. LINE conversations are fully integrated into their existing workflow, with all messages captured and archived automatically.

  • Which types of conversations are supported on LINE?

    LeapXpert supports 1:1, group, and broadcast messaging on LINE, including text, images, audio, video, and file sharing. Cross-channel group chats (e.g., a Teams employee in a group with both LINE and WhatsApp contacts) are also supported.